Our Top Priority: The Safety of Our Guests, Employees, and Community

We are looking forward to welcoming you to Montreat Conference Center!

Safety and cleanliness have always been a top priority of ours. Right now, we’re adhering to CDC, state, and municipal guidelines. In fact, Montreat Conference Center is a “Count on Me NC” business, meaning we’re taking extra training and implementing new procedures in light of COVID-19.

All of our Montreat staff have been working diligently in anticipation of re-welcoming guests, and we are committed to providing you with outrageous hospitality during this “new normal” setting. Whether this is your first stay with us or your hundredth, recommended guidelines for social distancing, gatherings of people, and guidelines for cleanliness have altered the your typical visit to Montreat Conference Center.

What We’re Doing

  • Requiring face coverings for guests and employees per NC Executive Order 147
  • Enhancing cleaning procedures, in accordance with CDC guidelines, with increased frequency
  • Daily health screenings and use of personal protective equipment for employees
  • Providing hand sanitizer for guest and employee use
  • Reinforcing CDC guidelines on signage throughout our campus
  • Encouraging social distancing in all public areas and limiting access to some facilities
  • Adapting guest areas, including signage and spacing indicators where possible, to minimize gathering points and allow for distance between guests

How You Can Help

  • Wear a face covering as required, per NC Executive Order 147
  • Follow CDC guidelines for social distancing and hand washing
  • Stay home if you are ill or exhibiting symptoms of flu or COVID-19
  • Allow ample space for social distancing in public spaces

What does this mean for my stay?

When you make a reservation at Montreat, here’s what you’re pledging to do once you arrive:

  • Wear a cloth face-covering like a mask or scarf
  • Wait your turn by maintaining six feet of physical distance from others
  • Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer
  • Do not come to Montreat if you have been recently exposed to, or have symptoms of, COVID-19. (Montreat will refund your stay)
  • Be patient and kind to staff and other guests as we all try to adjust to a new normal.

Guest Rooms

Daily housekeeping services will not be offered during your stay to ensure your safety and the safety of our staff. Rooms will be cleaned thoroughly between guests.

Bring along personal care items and toiletries, including soap, shampoo, and a hairdryer. Limited personal care items are available for sale at the front desk.

As a safety measure, Assembly Inn is closed to the public and is only accessible with your room key card. Please keep your room key on your person at all times.

Hotel Services

Coffee will not be provided in the lobby, as self-serve options are not allowed at this time. Coffee makers are not provided in guest rooms.

The Galax Dining Room will be serving cafeteria style. You will be asked to move through the line with a mask on and six feet apart if possible. You will get a drink at the beginning on the line, tell the line cooks what you’d like on your plate, and pick up your plate at the end. Furniture has been arranged to meet restaurant social distancing guidelines for our state. Please do not move any dining room furniture. Table size is limited to 6. Children under 12 must be accompanied by an adult at all times. Dining room attendants will be available if you need anything while eating.

Lobby furniture has not been moved for social distancing. We’re counting on guests to remember to keep your distance, and to only sit with members of your family or those you traveled with.

Join us by doing your part to ensure that Montreat Conference Center is a peaceful and secure setting so that many may be welcomed to enjoy it this season. Thank you. We wouldn’t be us without you! If you have questions, please contact us at frontdesk@montreat.org or by calling 828.419.9844.